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Shipping & Delivery
If a clinician prescribes treatment, getting it to your door is simple, free, and completely discreet. Here's what to expect.
Free across Canada
Shipping is included in your all-in price — there's never a separate delivery charge at checkout. We ship anywhere in Canada.
Discreet, every time
Your treatment arrives in plain, unbranded packaging. There's nothing on the outside to indicate what's inside or who it's from.
How fast
Most assessments are reviewed within 24 hours. Once a prescription is approved and the pharmacy confirms it, delivery typically takes 2–4 business days. Timing can vary with your location and the specific treatment.
Tracking & refills
- You'll get a confirmation and tracking details by email once your order ships.
- Ongoing refills are managed for you, so you don't have to remember to reorder.
- Need to update your address or pause a refill? Message your care team any time.
Questions about an order
Email care@curohealth.ca or reach your care team through your secure account, and we'll sort it out. You can also start a free assessment any time.
Delivery timelines are estimates and are not guaranteed. Last updated 2026.